Global United Esales is only a re-seller.
We are GDPR compliant. Personal data that is collected are used only for internal purposes of our company. We do not pass on personal data of our prospective clients and/or in-house clients, personnel and suppliers to third parties. All information are stored based on GDPR regulation 679/2016 E.U.
The following general terms and conditions apply, however regional circumstances and regulations, contractual obligations to suppliers, and matters relating to location, product type and supply logistics may cause these to be varied slightly for specific products, or specific destinations.
These amendments and alterations are shown in the Terms & Conditions sections of each web site, and should be read in conjunction with the Terms And Conditions shown below. Travel arrangements and prices detailed on our web sites are not provided and are not coordinated by us. We are re-sellers and therefore we take no responsibility of any change, alteration or any other sort of issues made by our suppliers, hotels, airline companies etc. We take due care and responsibility to verify and check all information on our web sites as at the time of compilation, however, as this information is supplied by the relevant accommodation & tour operators, we accept no responsibility for any inaccuracy or misdescription contained in the web sites publications. Sales of services as contained in our web sites are made by us only as agent for the person, business or company providing the services. The standards of accommodation and other services chosen are based on various factors, which are generally accepted as indicative of a certain class. We do not accept responsibility for any change in prices or variation of services as shown, and all services and prices are subject to change without notice.
We do not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those service providers in connections with your convention pursuant to a contract between them and yourselves and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action. It is essential that you check with us for any changes or variations to the information shown on our web sites. This will allow us to advise you of any such changes that we are aware of either before you book the holiday, or prior to the departure.
Terms and Conditions of Booking Quotes, Rates and Price Variations:
Our quotation system accesses both live pricing and static pricing depending upon the supplier. It is not uncommon for suppliers (e.g. Airlines, Activities, Transfers and Hotels) to sell out, alter or withdraw prices including advertised special rates. If prices, rates or inclusions vary from your quotation or from an advertised price, we will advise you of any change prior to your booking request and any transaction being processed. If you do not wish to proceed with the booking at the new price, you may cancel the booking request at no cost to you. Once your booking has been confirmed and payment received, any new specials released cannot be applied to existing bookings. Prior to full and final payment being received, we reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking. We are not liable in any way if any increase occurs due to exchange rate fluctuations, taxes or supplier notifications. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date.
All prices are subject to availability and can be withdrawn or varied without notice.
Bookings - Deposits & Final Payments:
Bookings and reservations are payable in full by Credit Card only via our B2C site. Bookings and reservations are payable in full by rolling security bank deposit via our B2B site. The balance owing may be paid by credit card or you may transfer into our bank account directly to avoid card fees. We will email you a final payment reminder. Travel vouchers and booking confirmations cannot be issued until final payment is received. If you fail to pay we reserve the right to automatically charge the credit card provided to complete the final payment. Any booking not paid in full by the due agreed date is subject to automatic cancellation without further notification. Any deposit paid will be forfeited or, at your request, it may be used as a payment towards an alternative booking. Deposit conditions for certain accommodation and tour products may vary and we will advise you of these conditions prior to proceeding with the booking. We highly recommend you purchase travel insurance. Bookings of our B2C site are payable in full by Credit Card only.
Airline Bookings:
Airlines are instant purchase and Airlines require full payment upfront by credit card only. We are unable to accept direct deposits for airline purchases.
Direct Deposit or Rolling Security Deposit:
There are no card fees associated with this form of payment. Direct Deposits must be made 7 days prior to the due date to ensure funds are received in time. Rolling Security Deposits must be made upon contractual agreement to the due date to ensure funds are received in time.
Payment Processing Terms & Conditions:
By providing your credit card details for the B2C site bookings and accepting our Terms & Conditions, you authorize us to arrange for funds to be debited from your nominated credit card, in accordance with the terms & conditions of the Agreement as amended from time to time. Your bank or credit card provider may apply currency conversion fees. Credit Cards are required to secure bookings if you are travelling within 30 days.
Standard Cancellation Policy:
B2C site: All Bookings cancelled inside 60 days prior to travel are non-refundable, unless stated otherwise on the terms and conditions of your bookings. B2B site: All reservations follow the cancellation terms and conditions of your bookings. We charge Euros. Cancellations must be in writing and should be addressed to sales@united-esales.com. If a credit has been approved it is valid for 6 months from the date the cancellation was made.
Flight Cancellation Policy:
Flights booked on this website are governed by the terms and conditions of the airfare you purchased and are determined by the Airline (not Global United eSales). In most cases, airfares are fully non-refundable and non-transferable. Airline charges or part or full cancellation fees may apply to your particular airfare.
Special Cancellation Conditions:
Certain accommodation and tour products will apply additional cancellation charges. These cancellation conditions and costs are located under the pricing on the individual pages and will be clearly advised to you at time of booking.
Amendment Fees:
Any amendments made to confirmed bookings will incur a fee; bookings of a value up to euros 1,000 euros a fee of 150 euros, bookings of a value over 1,000 euros a fee of 200 euros. The fees are charged per amendment. This is in addition to any fees that may be levied by the supplier or airline.
Credit Card Charge-back Fees:
Any fees charged to Global United Esales by our credit card payment provider arising from a charge-back or a disputed charge on the cardholder's credit card will be charged to the cardholder. This fee is non-refundable.
Change Of Itinerary After Holiday Has Commenced:
Any alteration or cancellation of services after your holiday has commenced can incur penalties. There is no refund for unused services.
Refunds:
All refund requests must be in writing, and made direct to us from whom the travel arrangements were purchased. Claims must be made within 10 days of completion of travel arrangements. Refunds will not be made for bookings cancelled due to inclement weather or illness. These must be claimed through your travel Insurance. A 50 euro processing fee applies to all approved refunds. No refunds will be made for services once travel arrangements have commenced. No guarantee is provided or warranted that any refund will be available. Fees are quoted in Euros.
Reporting of Incidents:
Any abnormal incidents including injuries, service problems, cancellation of a service or dissatisfaction must be reported to us during the event to allow us an opportunity to rectify the situation or provide assistance. General Validity of Rates: Prices are valid for the dates indicated. Currency: All rates are quoted in Euros, or as otherwise indicated. Children's Rates: Child costs are based on sharing a room with adults and using existing bedding. Cost for additional bedding and rollaways are available on request.
Payment Options:
B2C site: We offer a secure system for your credit card payments. PCI approved. Alternatively, you can email through your credit card details to us or make a direct deposit.
Travel Insurance:
It is extremely important that you take out Travel Insurance. It is ESSENTIAL that this insurance covers you for involuntary cancellation of your holiday including airfare(s). NOTE: Dates of birth are required to issue insurance. Until dates of birth are known we cannot issue the policy as mandatory requirement. Cover only commences when paid in full and policy issued.
Additional Special Conditions and Terms for our B2C site :
Payment:
At the time of entering your credit card details on the booking form you are agreeing that you have read both our Insurance Conditions & Terms & Conditions. Full amount is due at time of booking and policy issued within 1 working day of payment being received. Credit card and direct deposit accepted.
Accommodation:
Accommodation is as specified in the accommodation section of our web sites. All costs are shown in EUROS, unless otherwise stated. We reserve the right to offer alternative accommodation of a similar standard in the case the accommodation operator overbooks their property or for any reason beyond our control. All rates are subject to change without notice. Not all properties provide instant availability and in these cases Global United Esales checks availability once we receive the booking request. Flights: Airfares show instant availability and fares at the time of quoting however we will not proceed with booking flights until your accommodation is confirmed. This is to avoid strict fees charged by airlines for flight amendments. This may result in fare and/or availability changes.
Check In / Check Out Times:
These vary according to operator. Generally your accommodation check in is 2pm and check out 10am. Please note that most properties will require a credit card authorization on check in and may need to see photo identification. In the instance that you don't have a credit card usually a cash bond will be required. Single Supplement Costs: If not shown in your selected accommodation cost, this is available on application. Group & Incentive Travel: As group and conference rates are specially contracted rates specific for that particular group, they have different terms and conditions to standard holidays. If you are booking a group or incentive, please ensure that these conditions are explained to you. All maps, photographs, illustrations and computer based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale. Quotations: All quotations are subject to availability of services quoted and are not guaranteed until the booking is confirmed and deposit received. Quotes are valid for 96 hours from issue date.
THANK YOU FOR BOOKING WITH US